Email: [email protected]
What information do we collect?
We collect "personal" information from you when you specifically and knowingly provide it. The term "personal information" means information that you provide to us such as your name, phone number, contact address, email address, etc which allows you to be identified or contacted and is crucial for the delivery of our primary service being offered at FathomApp.com . Your personal account is password protected and we use industry standard measures to protect the same. Under any circumstances, we do not sell or rent your personal information to third parties unless explicit consent has been provided by you.
What do we use your information for?
Information provided by you is used to delivery our primary service and also to personalise your experience and to provide you access to relevant content as per your individual needs. It is also used to improve our website in order to provide you with a better experience on a continuous basis .We also use the same to contact you to update regarding various feature changes, important announcements, newsletters etc. We continually strive to improve our website offerings based on the information and feedback we receive from you. We will not disclose any of your personally identifiable information to third parties unless we have your permission OR the same is essential to provide products or services you've requested. We however reserve the right to communicate your personal information to any third party which includes various law enforcement agencies that makes a legally-compliant request for its disclosure.
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. Whether you want your web browser to accept cookies or not is up to you. If you choose to decline cookies, you may not be able to fully experience all features of the website and this may significantly impact your experience with our website. We recommend that you leave them turned on.
Is any personal information disclosed to third/outside parties?
As mentioned above, we do not sell, trade, or disclose to outside parties your personally identifiable information. However, at times we may need to disclose these information to trusted third parties and service providers who assist us in operating our website and help us to provide the nature of services requested by you. This is as long as those parties agree to keep this information confidential. We may also have to release your information when its needed for matters related to legal and regulatory compliance.
Third party links
FathomApp.com may contain links to third party websites to which we have no affiliation and we are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.
Accessing and updating personal information
When you use our services, we make efforts to provide you with access to your personal information and the option of modifying such information if the same it is inaccurate or to delete such data at your request . However we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort or jeopardises the privacy of others.
GDPR (May 2018)
If you are a resident of the EU you have the following data protection rights:
- If you wish to view, update or if you wish to delete your personal information, you can do so by emailing us at [email protected]
- You can request portability of your personal information by emailing us at [email protected]
- If you wish to opt-out of communication sent by us over email you can do so by clicking on the "unsubscribe" link provided in the email or writing to us at [email protected]
- You can withdraw the consent you have given us to collect your data and process it at any time. The lawfulness of the data collected or its processing prior to your withdrawal of consent shall not be affected.
- To opt-out of 3rd party analytics services that we use, you can follow these links Hotjar, Clicky, Google Analytics