Author Archives: Joel Foster

Joel Foster
Joel Foster is a Tucson-based freelance journalist, blogger, and screenwriter, covering everything from finance to tech to entertainment. When he's not writing, Joel loves a nice bike ride while enjoying a gorgeous Tucson sunset.
Customer Feedback

How to Select Participants for your Customer Feedback Interview


In the era of big data, quantitative research has become a primary focus for businesses seeking to improve their products. With mobile apps and social media extracting the most minute details from its users, it would appear that this is the direction that businesses should take. But qualitative research such as customer feedback interviews still play an important role in a product’s development.

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